At Shop J&W, we are committed to giving you the biggest bang for your buck. This is why almost everything you buy from us ships 100% free – on us! The only exception is if the package is very large, or heavy. If this is the case, we will state it directly on the product page so you know first hand. These types of items are very rare on our site though.
Unlike so many other retailers out there in the world, we require no minimum purchase or membership status whatsoever in order to qualify for free-shipping. This is just another reason to buy from us – all part of the Shop J&W Advantage!
This offer applies to standard shipping to one location in the continental United States – we do not offer free shipping on international orders. When you select Standard Shipping, you will usually receive most items within 3-10 calendar days of the receipt of your order. If you require faster shipping, we can offer this at a very reasonable rate. During the checkout process, we will show you all of the shipping options available to your shipping address. If you are in the Jacksonville Florida area, free in-store pickup is also an option for those local.
If you have any other questions shiping, please do not hesitate to email us, and we will get back to you within 24 hours.
As a consumer, buying the right product can sometimes be overwhelming and complicated. This is where we come in. Our Research and Advice column can be a lifesaver for those looking for honest recommendations and detailed reviews on an array of products from a multitude of industries.
Our product specialists team are constantly keeping uptodate on the latest trends, deals, and best product options in their industry of profession. We conduct our own evaluation, write our own articles, and often take our own pictures to go above and beyond the basic non-descriptions that everyone else uses.
If you are looking for an honest recommendation from a retail company with integrity, and customer loyalty, then you have come to the right place. If you have any questions about other products not in the Research and Advice column, please do not hesitate to email us, and we will get back to you within 24 hours.
No Hassle Returns
We treat our customers like family. We want you to be completely satisfied and happy with your purchase, and overall experience with us. Sometimes a purchase doesn’t work out and that’s ok.
If you are not fully satisfied with any product, for any reason whatsoever, you may return it for a refund of the purchase price or an in-house credit. You also have the option to exchange for another product within a fair amount of time from the shipping date (30 days).
If you have an issue with your order, the first thing you need to do is contact us. You can do this by sending us an email here. We will do everything we can to resolve the issue for you, including a hassle free-return.
If you have any other questions about our returns, please do not hesitate to email us, and we will get back to you within 24 hours.
Free In-Store Pickup
Are you located in the Jacksonville Florida area? Need your order today? Get it fast (for free!) with our local pickup option. Orders can be ready within 2 hours of placing them.
You can pickup your order or assign an alternate person to pickup the order. To add an alternate pickup person, enter the first and last name of the person who will be picking up the order to the Pickup Option section during checkout.
You will need to bring a government issued ID, and the order receipt email when you come to pickup the order. If you are unable to print your order receipt email,, the associate can view it on your mobile device. All orders should be picked up from our Jacksonville Florida location.
If you have any other questions about our free in-store pickup in Jacksonville, please do not hesitate to email us, and we will get back to you within 24 hours.
100% Secure Checkout
We take all the risk out of buying so you can shop with peace in mind. Your order is encrypted with a SHA-2 SSL certificate (Secure Hash Algorithm Secure Socket Layer) that has been approved by the world’s most respected security, rating and verification companies so you can buy in complete confidence. Our site is also PCI Data Security Standards (DSS) compliant as we have partnered with BigCommerce – one of the largest eCommerce platforms in the world today.
The security of our user’s sensitive data is of extreme importance to us and we are 100% committed to protect it, that’s why we work with Paypal and other high-level payment gateways that offer the most reliable payment processing on the internet.
Additionally, it is important to note that SSL (Secure Sockets Layer) is the standard security technology for establishing an encrypted link between a web server and a browser. This link alone ensures that all data passed between our web server and your browser remain private, secure and integral.
If you are a PayPal user, or are interested in using PayPal for checkouts, PayPal offers a protection program for buyers and sellers on its platform. PayPal will refund you in full (plus shipping costs) if your material goods do not arrive or do not match the description sent by the seller, in this case us.
If you have any other questions about the safety and security of your personal information, please do not hesitate to email us, and we will get back to you within 24 hours.